Privacy Policy
At LuxxRide, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described below.
When you place an order or interact with our website, we may collect your name, email address, phone number, shipping and billing address, and payment information. Your payment details are processed securely by our payment provider, Stripe, and are never stored by LuxxRide. We may also collect certain information automatically through cookies, such as browsing activity, preferences, and site usage, to improve your shopping experience.
The information we collect is used to process and fulfill orders, deliver products to the correct address, provide customer support, send order confirmations and updates, and improve the overall website performance. Our website uses cookies to enhance your experience, remember your preferences, keep items in your shopping cart, and analyze site traffic. You may disable cookies in your browser settings, but please note that some features of the website may not function properly.
All payments are handled securely by Stripe, which processes your information in compliance with industry security standards. LuxxRide does not have access to your full payment details. We also take reasonable measures to protect your personal information against loss, misuse, and unauthorized access, though no method of online transmission or storage is completely secure.
LuxxRide does not sell, trade, or rent your personal information to third parties. Information is only shared when necessary to process your order, such as with Stripe for payment processing or shipping carriers for delivery. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at [your email address].
This Privacy Policy is governed by the privacy laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA). LuxxRide may update this Privacy Policy from time to time, and any changes will be posted on this page with the revised date. We encourage you to review it regularly.